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Welcome to Thomas Cumberland Subaru Sales
Thomas Cumberland Subaru Sales is an inviting dealership located in Cumberland, MD, dedicated to providing a seamless car-buying experience. With enthusiastic, knowledgeable staff like Nate Hoffman and Michelle, customers are met with warmth and professionalism. The clean and welcoming environment enhances the overall experience, as demonstrated by satisfied buyers like Jordan Mae and Mary Rose Nelson, who appreciated the straightforward processes and attentive service. Whether you're searching for a new or pre-owned vehicle, Thomas Cumberland Subaru Sales stands out for its excellent selection and customer-centric approach, making it a top destination for drivers in the area.
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About
Thomas Cumberland Subaru Sales
Welcome to Thomas Cumberland Subaru Sales, a premier destination for both new and pre-owned vehicles situated in the heart of Cumberland, MD. Located at 10325 Mt Savage Rd NW, this dealership thrives on providing a stellar customer experience focused on friendliness and professionalism.
What sets Thomas Cumberland apart is not just the impressive selection of vehicles but also the exceptional service offered by its dedicated staff. Customers have consistently praised team members like Nate Hoffman and Michelle for their welcoming and knowledgeable approach. For example, Jordan Mae, a satisfied customer, shares how her journey to owning a Hyundai Elantra N was simple and smooth, even with the distance from the dealership. She noted that every question she had was met with a smile and diligence, highlighting the importance of customer service in today's automotive market.
Moreover, Mary Rose Nelson attests to the clean and inviting atmosphere of the dealership, further enhanced by the helpful staff, who guided her through the financing process despite a hiccup on her part. The personal touches and genuine eagerness to assist make Thomas Cumberland Subaru Sales a standout choice for potential buyers.
The experience doesn't stop at purchasing. Even those who are merely browsing, like Matthew Roy, mention the non-pushy sales approach and well-curated inventory, proving that this dealership values the comfort of their customers above aggressive sales tactics. Rob echoed this sentiment, emphasizing that his interaction with Nate was straightforward, informative, and pressure-free, culminating in his happy purchase of a WRX.
In the world of automotive sales, customer interaction and satisfaction can often make or break a deal. Thomas Cumberland Subaru Sales has refined this process into an art, turning what can often be a stressful task into an enjoyable experience. It's clear that with their knowledgeable staff, welcoming environment, and commitment to customer care, you will not just find a car but also have a memorable experience that compels you to return.
If you are in the market for a vehicle and desire a place that prioritizes you, look no further than Thomas Cumberland Subaru Sales. You will find more than just a dealership; you'll discover a community that is eager to help you drive away in the car of your dreams.
People talk
Our Guestbook
“ Want to buy a new or pre-owned vehicle? Well, look no further! I had the pleasure of working with Nate Hoffman through the process of getting my Hyundai Elantra N. This experience was made simple despite living 2.5 hours from the dealership. Every question I had was answered with a smile and diligence. The entire staff made me feel very welcomed through the whole process. Look no further, Thomas Cumberland is the one. ”
“ The dealership is clean and welcoming. The staff are friendly and helpful. It took a little long for my financing because of an error I made when I pre submitted my application, but they worked with me and I left with my new Subaru! Special shout out to Michelle and Nate! They were great! ”
“ I didn’t buy a car here, but the salesman was nice and not pushy plus their selection was good. Certainly not a bad experience and worth going back if I was a more serious buyer. ”
“ Working with Nate was an exceptional experience. It was one of the most straightforward car-buying experiences I’ve ever had. Nate was incredibly knowledgeable and offered me all the available options without any pressure to make a purchase I wasn’t ready for. I ended up buying a WRX and will definitely be returning for my next car. ”
“ Wayne at Thomas Autohmotive was very thorough, and definitely knew his stuff!! He got me in a car that I thought I would never get to own!! Thomas auto was very hospitable, knowledgeable and professional.. Thanks guys!!! ”
“ I had a really smooth experience at Thomas Cumberland subaru. Everyone was helpful and made the process easy without any pressure. They answered all my questions and made sure I understood everything. Definitely recommend if you’re car shopping in the area. ”
“ DJ is a seasoned salesperson in that he knew his product, was very efficient, he was personable and funny, and made the car buying process fast and easy. We really enjoyed working with him. Thank you, DJ! ”
“ Mr. Nate Hoffman my Thomas Cumberland Subaru Salesman and Mr. Carpenter the Subaru COO both helped me purchase a Subaru Demo Car from the previous Model Year and saved myself about 10,000.00 - and they both provided me with excellent Customer Service. Unfortunately, I had to replace that Subaru shortly after. I did not "have a question in my mind" and I returned to Mr. Nate Hoffman to replace the Subaru and Nate was able to find and secure the new Subaru I wanted in another State. I highly recommend Mr. Nate Hoffman for any Subaru purchases. Sincerely, A Very Satisfied Customer! ”